• Marketing Analyst / Campaign Manager

    Job Locations UK-London
    Job ID
  • Overview

    Voxbone's mission is to simplify business communications. As a cloud communication leader, we make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are.

    We are currently looking for a Marketing Analyst / Campaign Manager, who will lead the design and implementation of sales campaigns to drive customer adoption and satisfaction.


    Roles and success factors


    • You will develop and implement a customer success and growth strategy, in collaboration with sales and marketing management to:
      • Increase portfolio adoption
      • Increase customer satisfaction
      • Increase ARPU (average revenue per user)
      • Ensure feedback from campaigns is properly shared with product management
    • To succeed you will need to:
      • Collaborate with product and sales management to understand revenue growth priorities and potential
      • Gain insights on existing customer base through analysis and segmentation
      • Work closely with account management to design customer retention activities that increase adoption and reduce churn
      • Turn a wealth of data into simple, actionable insights for sales reps
      • Ensure accurate and timely tracking on each campaign KPI



    To bring the win you'll have…


    • 3+ years experience working in B2B tech with large customer bases
    • Strong background in customer engagement and retention strategies
    • Clearly demonstrated business acumen and ability to drive growth
    • Experience with CRM and marketing platforms. (e.g. SalesForce, Marketo, DemandBase, Terminus)
    • Strong analytical skills with hands-on experience in marketing analytics (e.g. Google Analytics, GTM, Google Optimize, Google Data Studio, Heap Analytics, Kibana )
    • Experience with statistical analysis and/or data mining tools (e.g. SQL, SAS, Python, R, ) is a plus

    To succeed in this role you’ll need to…


    • Have a start-up mentality, committed to excel with energy and endurance
    • Have strategic initiative that others relate to
    • Have superior organizational skills, prioritize ruthlessly
    • Work with cross-functional teams, high integrity and great follow-through on tasks
    • Be flexible, fearless and excited to help build something awesome and share it with the world.


    Sound good? Here's what we're offering in return…


    • A fantastic working environment from our bright and modern office in Shoreditch, London
    • An opportunity to work with a diverse workforce from across 34 nationalities, in a vibrant, energetic and friendly environment.
    • Competitive salary and perks
    • Frequent social events and company goodies
    • Free healthy snacks and drinks including fancy coffee for caffeine addicts
    • Health insurance
    • Pension scheme
    • Work laptop and mobile phone including monthly plan


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