• Engineer

    Job Locations KR-Seoul
    Job ID
  • Overview

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are.


    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. As we spread the word and bring more customers aboard, we need a full-time Engineer to join our Infrastructure team in Seoul. You will work on the maintenance and expansion of the SS7 network and access points, distributed over Europe, the Americas and Asia. Part of your project will also be to work on our IP Network to increase and maintain our IP backbone and to participate actively in the production changes on our global infrastructure.


    In essence, the Engineer is an escalation point for the NOC for all matters related to voice routing, switching and IP networks. You handle network changes, customers interconnections and take part in onsite operations during data canter maintenances.


    You’ll work as part of a young and vibrant bunch of people across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, and Hong Kong.


    Let's break it down:

    • Prepare and proceed with SS7 interop tests with incumbent operator
    • Monitor and maintain the core network and the SS7 to VoIP gateways
      • Ensure update of systems
      • Ensure upgrade of capacity
    • Monitor and maintain the core network and the routing equipment
      • Ensure update of systems
      • Ensure upgrade of capacity
      • Interconnect customers and suppliers
      • Troubleshoot issues
    • Act as an escalation point for the Voice & IP infrastructure always trying to keep up with Uptime
    • Manage internal and external projects involving various suppliers 
      (including hardware suppliers, data centres, and incumbents)


    To bring the win:

    • A Master degree in IT/Telecom or equivalent by experience with qualifications pursuant to the National Technical Qualification Act
    • At least five years’ experience in the Telecom/Internet industry
    • Bi-lingual with working proficiency in English, knowledge of any additional language is always an asset
    • General knowledge of interop tests 
    • An expert of SIP & SS7 protocols and certification tests
    • Experience of different types of switches
    • IP routing protocols and designs is your passion
    • Used to work with Linux, Asterisk and scripting syntaxes
    • Technical writing is part of your daily life
    • Self-motivated – your team can rely on you to get the job done
    • Ability to prioritize in a dynamic, ever-changing environment
    • You have great communications skills
    • Creative, enthusiastic and optimistic
    • Pro-active, persuasive, persistent, patient and able to deliver
    • Customer-oriented: able to show both sympathy and empathy towards customers
    • Ability to tactfully handle stressful and difficult situations
    • Ability to prioritize in a dynamic and changing environment
    • Good at making presentations and influencing others
    • Self-motivated, self-driven, autonomous and reliable
    • Very rigorous and accurate
    • You are creative and able to work in highly critical situation
    • Excellent written and oral skills in English, any other languages are always an asset
    • Strong identification with Voxbone’s Strangely Simple Principles


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